Privacy Policy - Ashes to Artisan Construction & Design

Ashes to Artisan Construction & Design, a DBA of Madd About Art LLC (“we,” “our,” “us”) respects your privacy. This policy explains how we collect, use, share, and protect your information. This Privacy Policy applies to ashes2artian.com and any related websites, landing pages, or services operated by Madd About Art LLC d/b/a Ashes to Artisan Construction & Design.

Information We Collect

•Contact information: name, email, phone number, company, and form details you submit.
•SMS consent records and message logs when you opt in.
•Technical data such as IP address, device and browser info, pages visited, and usage analytics.
•Support communications including emails, calls, and chat transcripts.

How We Use Information

To provide, operate, and improve our services and website.
To send service updates, alerts, and marketing communications by email or SMS if you have opted in.
To respond to inquiries and provide customer support.
To comply with legal obligations and enforce our terms.

SMS/Text Messaging

If you opt in, we use your phone number to send reminders, updates, and promotional offers.
Message frequency varies. Msg & data rates may apply.
You can opt out at any time by replying STOP. For help, reply HELP or contact David@ashes2atisan.com or (859) 359-8487
We maintain SMS consent records for compliance.
SMS messages are not required as a condition of purchasing services.

Sharing of Information

We share personal information with trusted service providers such as SMS platforms, analytics tools, payment processors, and hosting providers solely to deliver our services.
We do not sell your personal information.
We may disclose information if required by law or to protect rights, safety, or security.

Data Security & Retention

We use reasonable administrative, technical, and physical safeguards to protect information.
We retain information only as long as necessary for business, legal, or compliance purposes.

Your Choice & Rights

You may request access, correction, or deletion of your personal information by contacting us.
You may withdraw consent to marketing emails or SMS at any time using the unsubscribe link or by replying STOP for SMS.
Depending on your location, you may have additional privacy rights under applicable laws.
Our services are primarily intended for residents of the United States. Ashes to Artisan Construction & Design is based in Kentucky.

Cookies & Tracking

We may use cookies and similar technologies for functionality, analytics, and performance.
You can manage cookies through your browser settings; disabling cookies may affect site functionality.

Third-Party Links

Our site may link to third-party websites. We are not responsible for their content or privacy practices. Review their policies before providing personal information.

Changes to This Policy

We may update this Privacy Policy periodically. The “Last updated” date will reflect the latest version.

Contact Us

David@ashes2artisan.com
(859) 359-8487

Last Updated January 12, 2025